Be my guest : english for the hotel industry : student's books /

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Detalles Bibliográficos
Autor principal: O'Hara, Francis
Formato: Libro
Lenguaje:inglés
Publicado: Cambridge : Cambridge University, 2002.
Edición:1st. ed.
Materias:
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Tabla de Contenidos:
  • 1 Introductions
  • 2 The Check-in
  • 3 The hotel bedroom
  • 4 The bathroom, the porter
  • 5 Services in the hotel
  • 6 Location of facilities
  • 7 Room services
  • 8 Problems and solutions
  • 9 Taking bar orders
  • 10 In the restaurant (1)
  • 11 In the restaurant (2)
  • 12 Interesting places to visit
  • 13 Enquiries
  • 14 Using the phone
  • 15 The check-out Personal job files Speaking practice Tapescripts Verb list.