La gestión de indicadores empresariales con lógica difusa para la toma de decisiones
In today´s organizations the decision-making processes are always accompanied by some degree of uncertainty makes it impossible to plan on completely accurate results. Sometimes measure these results also have some uncertainty associated with ambiguity or subjectivity of the instrument used; as a so...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | Spanish |
| Published: |
Universidad Católica Luis Amigó - Funlam
2012
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| Subjects: | |
| Online Access: | https://dialnet.unirioja.es/servlet/oaiart?codigo=4490568 |
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| Summary: | In today´s organizations the decision-making
processes are always accompanied by some degree
of uncertainty makes it impossible to plan on
completely accurate results. Sometimes measure
these results also have some uncertainty associated
with ambiguity or subjectivity of the instrument
used; as a solution to this problem, this paper proposes
a measurement and analysis system based on
the Balance Scorecard that incorporates fuzzy logic
techniques to decrease the incidence of this type of
uncertainty in the processes of making and analysis
decision. |
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