The effect of role ambiguity and role conflict on job performance in the hotel industry: The mediating effect of job satisfaction

Accommodation businesses are stressful workplaces due to their dynamic and demanding work environment. Role ambiguity and role conflict are major stress factors for hotel employees, causing low levels of satisfaction and performance and high levels of turnover. The main purpose of this study was to...

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Bibliographic Details

Main Authors:	Üngüren, Engin, Arslan, Serdar
Format:	Article
Language:	English
Published:	2021
Subjects:	Stress factors role ambiguity role conflict job satisfaction job performance hospitality sector Fatores de stresse ambiguidade de funções conflito de funções satisfação no trabalho desempenho no trabalho setor hoteleiro
Online Access:	https://dialnet.unirioja.es/servlet/oaiart?codigo=7949379
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