Mediating effect of customer perceive value on experience quality and loyalty relationship

This research is a quantitative approach to explanatory research. The survey was conducted using a questionnaire and analyzed using the equations of structural equation modeling (SEM)-based partial least square (PLS). The sample of this research totaled 168 respondents based on predetermined criteri...

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Autores principales:	Subali Patma, Tundung, Kusumawati, Andriani, Mauludin, Hanif, Zaini, Achmad
Formato:	Artículo
Lenguaje:	inglés
Publicado:	2020
Materias:	Customer loyalty customer perceived value experience quality outdoor coffee shop Cafetería al aire libre calidad de la experiencia lealtad del cliente valor percibido por el cliente
Acceso en línea:	https://dialnet.unirioja.es/servlet/oaiart?codigo=8069694
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