A GRI-Based Decision Framework for Sustainable Supply Chains: Integrating BSC and Performance Prism
<p id="p1">In today’s interconnected world, the supply chain stands as the backbone of organizational success, demanding relentless focus on performance enhancement—particularly in sustainability, spanning economic, social, and environmental dimensions. This study pioneers a novel decisi...
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| Main Author: | |
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| Format: | Book Chapter |
| Language: | English |
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IntechOpen
2025
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| Subjects: | |
| Online Access: | https://www.intechopen.com/chapters/1225596 |
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| Summary: | <p id="p1">In today’s interconnected world, the supply chain stands as the backbone of organizational success, demanding relentless focus on performance enhancement—particularly in sustainability, spanning economic, social, and environmental dimensions. This study pioneers a novel decision-making model for supply chain sustainability, leveraging Global Reporting Initiative (GRI) indicators through an innovative fusion of the Balanced Scorecard (BSC) and Performance Prism frameworks. The research identifies pivotal sustainability metrics <em><italic xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">via</italic></em> multivariate analysis, distilling core GRI indicators. By extending the BSC dimensions—supplier, learning and growth, internal processes, customer, and financial perspectives—an interconnected supply chain structure emerges. GRI and Performance Prism indicators are then meticulously ranked across this framework using Quality Function Deployment (QFD) and multi-criteria decision-making tools. A three-dimensional sustainability cube visually captures the Performance Prism variables’ interplay across economic, social, and environmental axes. Key findings reveal the social dimension undergoing the most significant variable reduction, while the economic dimension remains least affected. The QFD analysis further highlights the cascading influence of Performance Prism perspectives—like supply chain linkages—across extended BSC components. Notably, in the social dimension, <em><italic xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">Strategies</italic></em> emerge as paramount, whereas <em><italic xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">Capabilities</italic></em> trail; economically, <em><italic xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">Stakeholder Engagement</italic></em> dominates, with <em><italic xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">Strategies</italic></em> at the lowest rank. Environmentally, <em><italic xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">Capabilities</italic></em> take precedence, while <em><italic xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">Processes</italic></em> rank least within the financial lens. This model not only advances sustainable supply chain governance but also equips managers with actionable insights to navigate the triple-bottom-line imperative.</p> |
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| ISBN: | 978-1-83635-076-7 |
| DOI: | 10.5772/intechopen.1011024 |