E-Services Quality: A Perspective of Service Providers and Service Users

Electronic service, refers to services offered over the information and communication technologies. These services are becoming increasingly important with continuously developed application in various domains (business, government, education and health) as these services provide benefits to all par...

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Detalles Bibliográficos
Autor principal: AlBalushi, Taiseera Hazeem
Formato: Capítulo de libro
Lenguaje:inglés
Publicado: IntechOpen 2021
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Acceso en línea:https://www.intechopen.com/chapters/75955
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