A Conceptual Model for Deploying E-Service in SMEs through Capability Building: A Comparative Case Study

This paper proposes a conceptual implementation model for small and medium enterprises (SMEs) to follow as part of their digital transformation. The conceptual model can be translated into a practical step-by-step guide for SMEs to apply during their digital transformation. The model is based on gra...

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Bibliographic Details
Main Authors: Chavez, Zuhara, Hauge, Jannicke Baalsrud, Bellgran, Monica, Sokolovs, Alvis
Format: Book Chapter
Language:English
Published: IntechOpen 2021
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Online Access:https://www.intechopen.com/chapters/76157
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