Process Management: A Requirement for Organizational Excellence in the Twenty-First Century Business Environment?

The purpose of this study is to define process management as a requirement of organizational excellence in the twenty-first century business environment. The business environment in the twenty-first century has reached a new height as far as challenges are concerned. The Covid-19 pandemic and its co...

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Autores principales: Ndalamba, Ken Kalala, Tomé, Euzália do Rosário Botelho
Formato: Capítulo de libro
Lenguaje:inglés
Publicado: IntechOpen 2021
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Acceso en línea:https://www.intechopen.com/chapters/79829
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