Changes in Quality and Risk Management in Logistics

For organizations providing logistics services, dynamic changes in the external environment impact process performance risk and threaten effective integration of resources, coordinated management of operations and consequently, negatively impact customer satisfaction and loyalty. These processes cal...

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Autor principal: Stefanova, Marieta
Formato: Capítulo de libro
Lenguaje:inglés
Publicado: IntechOpen 2022
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Acceso en línea:https://www.intechopen.com/chapters/80710
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