Empathy as a High-Performance Competency
This chapter explores the history, definition, use and importance of Empathy as a High-Performance Competency (H-PC). Empathy is perceived to be a people-related capability that forms part of a Developmental H-PC factor, which operationalises the democratic style of leadership. It is argued that Emp...
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| Formato: | Capítulo de libro |
| Lenguaje: | inglés |
| Publicado: |
IntechOpen
2022
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| Materias: | |
| Acceso en línea: | https://www.intechopen.com/chapters/82719 |
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