Perspective Chapter: A Renewed Perspective on Lean Six Sigma in Healthcare – People and Performance

The Lean Six Sigma (LSS) approach has taken a central role in healthcare quality management, and many studies report positive effects of the method on performance of healthcare organizations. However, LSS in healthcare is also unbalanced because the human side of the method is undervalued. A more ba...

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Autores principales:	Koeijer, Relinde J. de, Paauwe, Jaap, Strating, Mathilde M.H., Huijsman, Robbert
Formato:	Capítulo de libro
Lenguaje:	inglés
Publicado:	IntechOpen 2022
Materias:	Social Sciences and Humanities
Acceso en línea:	https://www.intechopen.com/chapters/83345
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