Embracing Human Complexity in Service Design for Inclusive and Sustainable Smart Cities

According to the UN Agenda 2030, the sustainable development of cities is aimed at innovation for social, environmental, and economical progress. The goal is the development of services and socio-technical systems apt to conjugate inclusivity) with economical and ambient sustainability. To produce s...

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Autor principal: Pillan, Margherita
Formato: Capítulo de libro
Lenguaje:inglés
Publicado: IntechOpen 2022
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Acceso en línea:https://www.intechopen.com/chapters/83695
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