Gestão do conhecimento tácito no desenvolvimento de produtos estudo de casos em empresas do setor automobilístico
This research aims to identify the main practices used for the creation and dissemination of tacit knowledge in product development process in automotive industry companies. This descriptive qualitative research was performed by case study. The survey was conducted in two large automobile companies...
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| Autores principales: | , , , |
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| Formato: | Artículo |
| Lenguaje: | portugués |
| Publicado: |
2019
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| Materias: | |
| Acceso en línea: | https://dialnet.unirioja.es/servlet/oaiart?codigo=6815308 |
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| Sumario: | This research aims to identify the main practices used for the creation and dissemination of tacit knowledge in product development process in automotive industry companies. This descriptive qualitative research was performed by case study. The survey was conducted in two large automobile companies in the ABC Region (Brazil – State of São Paulo). The staff managers of product development areas responded to semi-structured interviews script that was composed by a) Company and interviewed profile, b) Practices applied for creation and dissemination of tacit knowledge, and c) Identification of the contributions of creation and dissemination of tacit knowledge. The main practices observed in the two companies for the creation and dissemination of tacit knowledge were very similar, possibly due to the fact that both work in the automotive industry, although the operationalization of these practices assumed distinct features in each one of them. The creation and dissemination of tacit knowledge practices verified were the encouragement of regular courses and specialization, socialization of individuals through regular meetings, study groups, brainstorming, lessons learned, knowledge cafes and constant informal conversations among the employees. |
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