The intermediary role of recreation in service quality in customer service: An implementation in a four-star hotel management in karaman, turkiye

In this research, it was aimed to determine the relationship between recreation in service quality and the mediating role of Service Recovery in customer satisfaction. In this research study, the survey technique method was applied for obtaining data. The study group which was selected with the prin...

Descripción completa

Guardado en:
Detalles Bibliográficos
Autores principales: Er, Yusuf, Bay, Murat, Payli, Muhammet
Formato: Artículo
Lenguaje:inglés
Publicado: 2022
Materias:
Acceso en línea:https://dialnet.unirioja.es/servlet/oaiart?codigo=10101469
Etiquetas: Agregar Etiqueta
Sin Etiquetas, Sea el primero en etiquetar este registro!