The intermediary role of recreation in service quality in customer service: An implementation in a four-star hotel management in karaman, turkiye
In this research, it was aimed to determine the relationship between recreation in service quality and the mediating role of Service Recovery in customer satisfaction. In this research study, the survey technique method was applied for obtaining data. The study group which was selected with the prin...
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| Autores principales: | , , |
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| Formato: | Artículo |
| Lenguaje: | inglés |
| Publicado: |
2022
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| Materias: | |
| Acceso en línea: | https://dialnet.unirioja.es/servlet/oaiart?codigo=10101469 |
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