Critical Discourse Analysis of the UK General Practice Patient Survey: An Insight into the Crisis in General Practice

<p id="p1">General practice in the United Kingdom (UK) is not only the cornerstone of the National Health Services (NHS) but also an important building block of the NHS long-term plan. Providing free medical and public health services to all UK residents, general practice often acts as the most comm...

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Autores principales: Loke, Jennifer Chiok Foong, Lee, Kah Wai, Lee, Elizabeth Anne
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Lenguaje:inglés
Publicado: IntechOpen 2025
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Acceso en línea:https://www.intechopen.com/chapters/1200521
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author Loke, Jennifer Chiok Foong
Lee, Kah Wai
Lee, Elizabeth Anne
author_browse Lee, Elizabeth Anne
Lee, Kah Wai
Loke, Jennifer Chiok Foong
author_facet Loke, Jennifer Chiok Foong
Lee, Kah Wai
Lee, Elizabeth Anne
author_sort Loke, Jennifer Chiok Foong
building IntechOpen
collection Acceso abierto
description <p id="p1">General practice in the United Kingdom (UK) is not only the cornerstone of the National Health Services (NHS) but also an important building block of the NHS long-term plan. Providing free medical and public health services to all UK residents, general practice often acts as the most common entry point to the NHS. Consequently, patient experience in general practice is regularly assessed, and this is primarily through the General Practice Patient Survey (GPPS). The results of the GPPS play a key role in shaping the direction of the NHS as well as determining the survival of general practice. The general practice crisis as indicated by the GPPS along with other evaluative tools has influenced the establishment of primary care networks, to which the majority of funding has since been redirected away from individual GP service providers. Whilst the GPPS continued assessing patient experience to guide NHS strategies and determine the survival of general practice, worsening of the crisis in general practice was reported. Using Fairclough&rsquo;s critical discourse analysis, we aim to uncover the relationship between the GPPS and patient experience. The analysis was conducted in an attempt to offer plausible explanations of the worsening general practice crisis in the UK.</p>
doi_str_mv 10.5772/intechopen.1007982
first_indexed 2026-10-15T21:41:07Z
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spelling intech-12005212025-01-31 Critical Discourse Analysis of the UK General Practice Patient Survey: An Insight into the Crisis in General Practice Jennifer Chiok Foong Loke Kah Wai Lee Elizabeth Anne Lee Health Sciences <p id="p1">General practice in the United Kingdom (UK) is not only the cornerstone of the National Health Services (NHS) but also an important building block of the NHS long-term plan. Providing free medical and public health services to all UK residents, general practice often acts as the most common entry point to the NHS. Consequently, patient experience in general practice is regularly assessed, and this is primarily through the General Practice Patient Survey (GPPS). The results of the GPPS play a key role in shaping the direction of the NHS as well as determining the survival of general practice. The general practice crisis as indicated by the GPPS along with other evaluative tools has influenced the establishment of primary care networks, to which the majority of funding has since been redirected away from individual GP service providers. Whilst the GPPS continued assessing patient experience to guide NHS strategies and determine the survival of general practice, worsening of the crisis in general practice was reported. Using Fairclough&rsquo;s critical discourse analysis, we aim to uncover the relationship between the GPPS and patient experience. The analysis was conducted in an attempt to offer plausible explanations of the worsening general practice crisis in the UK.</p> IntechOpen 2025-01-31 Chapter, Part Of Book https://www.intechopen.com/chapters/1200521 doi:10.5772/intechopen.1007982 en ISBN:978-1-83634-011-9 https://creativecommons.org/licenses/by/3.0/ https://www.intechopen.com/books/1004158 ; Basic Health Care in Family Medicine and Public Health
spellingShingle Health Sciences
Loke, Jennifer Chiok Foong
Lee, Kah Wai
Lee, Elizabeth Anne
Critical Discourse Analysis of the UK General Practice Patient Survey: An Insight into the Crisis in General Practice
title Critical Discourse Analysis of the UK General Practice Patient Survey: An Insight into the Crisis in General Practice
title_full Critical Discourse Analysis of the UK General Practice Patient Survey: An Insight into the Crisis in General Practice
title_fullStr Critical Discourse Analysis of the UK General Practice Patient Survey: An Insight into the Crisis in General Practice
title_full_unstemmed Critical Discourse Analysis of the UK General Practice Patient Survey: An Insight into the Crisis in General Practice
title_short Critical Discourse Analysis of the UK General Practice Patient Survey: An Insight into the Crisis in General Practice
title_sort critical discourse analysis of the uk general practice patient survey an insight into the crisis in general practice
topic Health Sciences
url https://www.intechopen.com/chapters/1200521
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AT leeelizabethanne criticaldiscourseanalysisoftheukgeneralpracticepatientsurveyaninsightintothecrisisingeneralpractice