Empathetic Leadership, Ubuntu, and Employee Wellbeing in the South African Public Sector: A Bibliometric Analysis
<p>The public sector in South Africa continues to face challenges with employee wellness due to low morale, fatigue, and a lack of confidence in leadership. Through the lens of Ubuntu, this chapter investigates how compassionate leadership might enhance employee welfare at work. Despite evidence of...
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| Formato: | Capítulo de libro |
| Lenguaje: | inglés |
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IntechOpen
2025
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| Acceso en línea: | https://www.intechopen.com/chapters/1237604 |
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| _version_ | 1879164894812569600 |
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| author | Makhanya, Monument Thulani Bongani |
| author_browse | Makhanya, Monument Thulani Bongani |
| author_facet | Makhanya, Monument Thulani Bongani |
| author_sort | Makhanya, Monument Thulani Bongani |
| building | IntechOpen |
| collection | Acceso abierto |
| description | <p>The public sector in South Africa continues to face challenges with employee wellness due to low morale, fatigue, and a lack of confidence in leadership. Through the lens of Ubuntu, this chapter investigates how compassionate leadership might enhance employee welfare at work. Despite evidence of their beneficial effects on trust, engagement, and resilience, a bibliometric study of 44 academic articles, policy documents, and organisational reports shows that empathy and Ubuntu are not consistently integrated into leadership frameworks. The findings indicate that organisational culture, policy, and training should all incorporate empathetic leadership. This chapter concludes that leadership influenced by Ubuntu provides a long-term method to improve public sector performance and staff wellbeing.</p> |
| doi_str_mv | 10.5772/intechopen.1013793 |
| first_indexed | 2026-10-15T21:41:35Z |
| format | Book Chapter |
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<dc:title>Empathetic Leadership, Ubuntu, and Employee Wellbeing in the South African Public Sector: A Bibliometric Analysis</dc:title>
<dc:creator>Monument Thulani Bongani Makhanya</dc:creator>
<dc:subject>Social Sciences and Humanities</dc:subject>
<dc:description><p>The public sector in South Africa continues to face challenges with employee wellness due to low morale, fatigue, and a lack of confidence in leadership. Through the lens of Ubuntu, this chapter investigates how compassionate leadership might enhance employee welfare at work. Despite evidence of their beneficial effects on trust, engagement, and resilience, a bibliometric study of 44 academic articles, policy documents, and organisational reports shows that empathy and Ubuntu are not consistently integrated into leadership frameworks. The findings indicate that organisational culture, policy, and training should all incorporate empathetic leadership. This chapter concludes that leadership influenced by Ubuntu provides a long-term method to improve public sector performance and staff wellbeing.</p></dc:description>
<dc:publisher>IntechOpen</dc:publisher>
<dc:date>2025-12-30</dc:date>
<dc:type>Chapter, Part Of Book</dc:type>
<dc:identifier>https://www.intechopen.com/chapters/1237604</dc:identifier>
<dc:identifier>doi:10.5772/intechopen.1013793</dc:identifier>
<dc:language>en</dc:language>
<dc:relation>ISBN:978-1-80631-256-6</dc:relation>
<dc:rights>https://creativecommons.org/licenses/by/3.0/</dc:rights>
<dc:source>https://www.intechopen.com/books/1005080 ; Understanding Empathy - Its Importance in Healing, Society, and Human Relationships</dc:source>
</oai_dc:dc> |
| id | intech-1237604 |
| institution | IntechOpen |
| isbn | 978-1-80631-256-6 |
| language | English |
| last_indexed | 2026-10-15T21:41:35Z |
| publishDate | 2025 |
| publishDateRange | 2025 |
| publishDateSort | 2025 |
| publisher | IntechOpen |
| publisherStr | IntechOpen |
| record_format | oai_dc |
| spelling | intech-12376042025-12-30 Empathetic Leadership, Ubuntu, and Employee Wellbeing in the South African Public Sector: A Bibliometric Analysis Monument Thulani Bongani Makhanya Social Sciences and Humanities <p>The public sector in South Africa continues to face challenges with employee wellness due to low morale, fatigue, and a lack of confidence in leadership. Through the lens of Ubuntu, this chapter investigates how compassionate leadership might enhance employee welfare at work. Despite evidence of their beneficial effects on trust, engagement, and resilience, a bibliometric study of 44 academic articles, policy documents, and organisational reports shows that empathy and Ubuntu are not consistently integrated into leadership frameworks. The findings indicate that organisational culture, policy, and training should all incorporate empathetic leadership. This chapter concludes that leadership influenced by Ubuntu provides a long-term method to improve public sector performance and staff wellbeing.</p> IntechOpen 2025-12-30 Chapter, Part Of Book https://www.intechopen.com/chapters/1237604 doi:10.5772/intechopen.1013793 en ISBN:978-1-80631-256-6 https://creativecommons.org/licenses/by/3.0/ https://www.intechopen.com/books/1005080 ; Understanding Empathy - Its Importance in Healing, Society, and Human Relationships |
| spellingShingle | Social Sciences and Humanities Makhanya, Monument Thulani Bongani Empathetic Leadership, Ubuntu, and Employee Wellbeing in the South African Public Sector: A Bibliometric Analysis |
| title | Empathetic Leadership, Ubuntu, and Employee Wellbeing in the South African Public Sector: A Bibliometric Analysis |
| title_full | Empathetic Leadership, Ubuntu, and Employee Wellbeing in the South African Public Sector: A Bibliometric Analysis |
| title_fullStr | Empathetic Leadership, Ubuntu, and Employee Wellbeing in the South African Public Sector: A Bibliometric Analysis |
| title_full_unstemmed | Empathetic Leadership, Ubuntu, and Employee Wellbeing in the South African Public Sector: A Bibliometric Analysis |
| title_short | Empathetic Leadership, Ubuntu, and Employee Wellbeing in the South African Public Sector: A Bibliometric Analysis |
| title_sort | empathetic leadership ubuntu and employee wellbeing in the south african public sector a bibliometric analysis |
| topic | Social Sciences and Humanities |
| url | https://www.intechopen.com/chapters/1237604 |
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