A Conceptual Review of Hospitality Restaurant Service Quality Management: A Recipe for Hotel Profitability, Growth, and Sustainability
<p id="p1">This book chapter presents an in-depth literature analysis of quality service with a specific focus on the food and beverage service sector. This is based on the current role of service quality in the competitiveness of organizations, not only within the hospitality industry but in the la...
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| Autor principal: | |
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| Formato: | Capítulo de libro |
| Lenguaje: | inglés |
| Publicado: |
IntechOpen
2025
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| Materias: | |
| Acceso en línea: | https://www.intechopen.com/chapters/1229070 |
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