Research Methodology for Quality and Risk Management in Logistics
This chapter sees an appropriate approach to build a quality management model by managing the risk of nonconforming logistics activities that result from dynamic environmental changes and contingencies. Logistics management has the misconception that reducing complaints would increase satisfaction t...
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| Autor principal: | |
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| Formato: | Capítulo de libro |
| Lenguaje: | inglés |
| Publicado: |
IntechOpen
2022
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| Materias: | |
| Acceso en línea: | https://www.intechopen.com/chapters/80765 |
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