Research Methodology for Quality and Risk Management in Logistics

This chapter sees an appropriate approach to build a quality management model by managing the risk of nonconforming logistics activities that result from dynamic environmental changes and contingencies. Logistics management has the misconception that reducing complaints would increase satisfaction t...

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Detalles Bibliográficos

Autor principal:	Stefanova, Marieta
Formato:	Capítulo de libro
Lenguaje:	inglés
Publicado:	IntechOpen 2022
Materias:	Social Sciences and Humanities
Acceso en línea:	https://www.intechopen.com/chapters/80765
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